Player Wellbeing

Responsible Gaming at 7games.com

Gaming should always be fun — a form of entertainment, not a source of stress or financial pressure. At 7games.com, we take responsible gaming seriously. We provide Filipino players with the tools, information, and support they need to stay in control and enjoy the platform safely.

Gambling is addictive. Know when to stop.
21+

Need help right now? If gambling is causing problems in your life or the life of someone you care about, please reach out immediately. The PAGCOR Responsible Gaming Hotline is available at 1800-10-726-2467. You are not alone, and help is available 24/7.

What Is Responsible Gaming?

Responsible gaming means approaching online casino games, slots, bingo, and other forms of gambling as a leisure activity — one with a defined budget, a time limit, and a clear understanding that the house always has an edge. It means playing for fun, not to chase losses or solve financial problems.

At 7games.com, we believe that every Filipino player deserves a safe and transparent gaming environment. That's why we've built a comprehensive set of responsible gaming tools directly into the platform — tools that put you in control of your own experience, at all times.

Whether you're a casual player in Manila enjoying a few rounds of bingo on a Friday night, or a regular slots player in Cebu who likes to set a weekly budget, 7games.com has the features to help you play on your own terms. Gaming should add to your life, not take away from it.

The Golden Rules of Safe Play

  • Set a budget before you start and stick to it — only gamble what you can afford to lose.
  • Treat gambling as entertainment, not as a way to earn money or recover losses.
  • Take regular breaks and set session time limits to keep your play balanced.
  • Never gamble when you are stressed, upset, under the influence of alcohol, or in financial difficulty.
  • Keep gambling separate from your daily responsibilities, relationships, and finances.
  • If gambling stops being fun, stop playing and seek support.

Did You Know? Problem gambling affects a small but significant percentage of players. Early awareness and the use of responsible gaming tools can prevent casual play from developing into a harmful habit. 7games.com encourages all players to regularly review their gaming activity and make use of the tools available in their account settings.

Set Time Limits

Control how long you play per session to keep gaming balanced with daily life.

Budget Your Play

Set deposit and loss limits so you never spend more than you planned.

Take a Break

Use cooling-off periods to step away and reset when you need to.

Self-Exclude

Permanently or temporarily block access to your account if needed.

Your Responsible Gaming Toolkit

7games.com gives you direct control over your gaming activity. All tools are accessible from your account settings — no waiting, no forms to fill out.

1
Deposit Limits

Set a maximum amount you can deposit into your 7games.com account on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling period before it becomes active — decreasing a limit takes effect right away.

2
Loss Limits

Define the maximum amount you are willing to lose within a set period. When your loss limit is reached, you will be unable to place further wagers until the limit period resets. This tool is especially useful for players who want a hard cap on their downside.

3
Session Time Limits

Set a maximum duration for each gaming session. When your session time is up, you will receive a notification and be prompted to log out. You can also enable automatic logout when the session limit is reached, so there's no temptation to keep going.

4
Reality Checks

Enable periodic pop-up reminders that show you how long you've been playing and how much you've wagered during the current session. Reality checks are a gentle nudge to pause, reflect, and decide whether to continue or take a break.

5
Cooling-Off Period

Take a temporary break from 7games.com by activating a cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. During this period, you will not be able to log in or place wagers. The cooling-off period cannot be reversed once activated.

6
Self-Exclusion

If you feel that you need a longer or permanent break, you can self-exclude your account for a defined period of 6 months, 1 year, 3 years, or indefinitely. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period. Contact our support team to activate self-exclusion.

Important: If you have self-excluded from 7games.com and believe you may have a gambling problem, we strongly encourage you to also seek support from a qualified counselor or organization. Self-exclusion is a powerful tool, but professional support can make a lasting difference. See the support resources section below.

Is Your Gaming Still Under Control?

It's not always easy to tell when recreational gaming has crossed a line. Problem gambling can develop gradually, and many players don't recognize the warning signs until the impact on their finances, relationships, or mental health is already significant.

The checklist on the right lists common warning signs associated with problem gambling. If you answer "yes" to three or more of these questions, we encourage you to take a break, use the responsible gaming tools in your 7games.com account, and consider reaching out for professional support.

Remember: recognizing a problem early is a sign of strength, not weakness. 7games.com is here to support you every step of the way — and so are the organizations listed in the support resources section below.

Gambling is addictive. Know when to stop.
Warning Signs Checklist

Ask yourself honestly — have you experienced any of the following?

Do you find yourself spending more money on gambling than you originally planned?

Have you tried to cut back on gambling but found it difficult or impossible to do so?

Do you gamble to escape stress, anxiety, loneliness, or other negative feelings?

Have you chased losses — continued gambling to try to win back money you've lost?

Has gambling caused arguments or tension with family members, friends, or your partner?

Have you borrowed money, sold belongings, or neglected bills in order to fund gambling?

Do you feel restless, irritable, or anxious when you are not able to gamble?

Have you lied to people close to you about how much time or money you spend on gambling?

Has gambling affected your performance at work, school, or in your daily responsibilities?

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Strict 21+ Age Policy

In the Philippines, the minimum legal age for participation in casino-style gambling is 21 years old, as mandated by PAGCOR regulations. 7games.com strictly enforces this requirement.

All new players are required to complete identity verification (KYC) before they can make a deposit or place a wager. This process includes age verification using a valid Philippine government-issued ID such as a passport, driver's license, UMID, PhilHealth ID, Voter's ID, or SSS/GSIS ID.

Any account found to belong to a player under the age of 21 will be immediately suspended, all funds returned to the payment source, and the matter reported to the appropriate authorities. There are no exceptions to this policy.

Protecting Young People

7games.com takes the protection of minors extremely seriously. Beyond our own age verification processes, we encourage parents and guardians to take proactive steps to prevent underage access to online gambling platforms.

Tips for Parents and Guardians

  • Use parental control software on shared devices and home networks to block access to gambling websites.
  • Keep your 7games.com login credentials private and never share them with younger family members.
  • Have open, honest conversations with teenagers about the risks of gambling and the legal age requirement.
  • Monitor your bank statements and GCash or Maya transaction history for any unfamiliar gambling-related charges.
  • If you suspect a minor has accessed a gambling platform, contact the platform's support team immediately.

If you believe a minor has registered on 7games.com, please contact our support team at [email protected] immediately. We will investigate and take action within 24 hours.

Our Commitment to Safe Play

Responsible gaming is not just a checkbox for 7games.com — it is a core part of how we operate and how we treat every Filipino player on our platform.

Verified Identity, Verified Age

Every player on 7games.com goes through a thorough KYC process. We verify your identity and confirm you are 21 or older before any real-money gaming activity is permitted on your account.

Activity Monitoring

Our platform monitors player activity for patterns that may indicate problem gambling — such as rapid loss chasing, unusually long sessions, or sudden large deposits. Our team may reach out proactively if we notice concerning patterns.

Trained Support Team

Our customer support agents are trained to recognize signs of problem gambling and to respond with empathy and appropriate guidance. If you reach out about a gambling concern, you will be treated with care and discretion.

Responsible Marketing

7games.com does not target vulnerable individuals or problem gamblers with promotional materials. Our marketing is directed only at adults who have opted in to receive communications, and we exclude self-excluded players from all campaigns.

Transparent Terms

All bonus terms, wagering requirements, and game rules on 7games.com are written in plain, accessible English. We believe informed players make better decisions — so we make sure the information is always easy to find and understand.

PAGCOR Framework

7games.com operates within the responsible gaming framework established by PAGCOR, the Philippine Amusement and Gaming Corporation. We follow PAGCOR's guidelines on player protection, age verification, and responsible gaming tool requirements.

Support Resources

You don't have to face a gambling problem alone. These organizations provide free, confidential support to Filipinos affected by problem gambling.

PAGCOR Responsible Gaming Hotline

The Philippine Amusement and Gaming Corporation operates a dedicated responsible gaming hotline available to all Filipino players. Calls are free, confidential, and available around the clock.

1800-10-726-2467

Available 24 hours a day, 7 days a week. Toll-free from PLDT landlines.

7games.com Responsible Gaming Team

Our dedicated responsible gaming team is available to help you activate account limits, initiate a cooling-off period, or process a self-exclusion request. Reach out any time — we respond within 24 hours.

Email: [email protected]

Please include "Responsible Gaming" in your subject line for priority handling.

Additional Support: The National Center for Mental Health (NCMH) in the Philippines provides mental health support services that include counseling for behavioral addictions such as problem gambling. Their crisis hotline is available at 1553 (toll-free, 24/7). The Department of Health (DOH) also maintains a mental health helpline at 1553. These numbers are for informational reference only — please verify current availability directly with the respective organizations.

Play Smart. Play Safe. Play at 7games.com.

When gaming is kept fun and within your means, it's one of the best forms of entertainment around. Sign in to your 7games.com account and explore our full range of games — slots, bingo, fish shooting, and more — with your responsible gaming tools ready to go.

21+ only. Please play responsibly and within your means.

Gambling is addictive. Know when to stop.